Charlevoix, Cheboygan, and Emmet Counties
(CCE) 911 Central Dispatch Authority –
Seeks Executive Director
Employer: Charlevoix, Cheboygan, and Emmet (CCE) Central Dispatch Authority
Pay Range: Full-time, annual salary range: $78,000-$90,000
Job Posting Date: March 20, 2024
Position Summary
Working under the direct supervision of the CCE Central Dispatch Authority Board of Directors, the CCE Central Dispatch Authority Executive Director is responsible for managing the operation of the Charlevoix, Cheboygan, Emmet (CCE) Central Dispatch Authority. This position is primarily responsible for directing and overseeing the 911 emergency telephone system and centralized emergency dispatch center. Responsible for dispatch of all police, fire, and ambulance services within Charlevoix, Cheboygan, and Emmet Counties. This position is responsible for managing all CCE Central Dispatch Authority programs and operations, as well as the technical, maintenance, personnel, and fiscal management activities of CCE Central Dispatch Authority.
Primary Duties and Responsibilities:
- Responsible for the direction, control, and effective operation of CCE Central Dispatch Authority’s 911 emergency telephone system and centralized emergency dispatch center.
- Executes plans and strategies set forth by the CCE Central Dispatch Authority Board of Directors.
- Communicates regularly with the CCE Central Dispatch Authority Board of Directors and provides updates, recommendations, and information/materials necessary to make strategic decisions.
- Maintains responsible budgetary spending in conjunction with the CCE Central Dispatch Authority Board of Directors by reviewing monthly financial records and reports, drafts and presenting the annual budget to the Board.
- Oversees the efficiency and effectiveness of operations and equipment and initiates updates as needed.
- Ensures proper monitoring of the operations of CCE Central Dispatch Authority’s public safety equipment and ensuring equipment is properly maintained in order to ensure effectiveness of overall operation.
- Ensures compliance with all applicable Federal, State, and local laws and regulations, including FCC regulations.
- Establishes and ensures compliance with the CCE Central Dispatch Authority’s internal operating procedures and policies.
- Responsible for the oversight and coordination with various agencies including partner response agencies and software vendors in relation to systems used by the CCE Central Dispatch Authority.
- Manages applicable contract and/or project process, including RFPs, research, recommendation of vendors, monitoring contract/project compliance, all the way through close of said contract/project.
- Leads approval and implementation process to install 800 mhz system.
- Researches, writes, presents, applies, and manages appliable grant projects.
- Effectively leads and motivates CCE Central Dispatch Authority team.
- Serves as the spokesperson and liaison between stakeholders, staff, and vendors, members of the public, and political leaders on behalf of the CCE Central Dispatch Authority Board of Directors.
- Other duties as assigned by the CCE Central Dispatch Authority Board of Directors.
Knowledge, Skills, and Abilities
Knowledge:
- Public safety and security – Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national emergency operations for the protection of people, data, property, and institutions.
- Administration and management – Knowledge of business and management principles involved in strategic planning, resource allocation, HR modeling, leadership technique, production methods, and coordination of people and resources.
- Telecommunications – Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Skills:
- Complex problem-solving – Actively identifies complex problems and reviews related information to develop and evaluate options and implement solutions.
- Judgement and decision-making– Considers the relative costs and benefits of potential actions to choose and recommend the most appropriate one.
- Public speaking– Presenting information to the CCE Central Dispatch Authority Board of Directors, vendors, members of the public, etc.
- Management of Personnel Resources – Motivates, develops, and directs people as they work, identifying the best people for the job.
- Systems evaluation – Identifies measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Abilities:
- Deductive Reasoning – The ability to apply general rules to specific problems to produce answers that make sense.
- Oral and written comprehension – Ability to listen and read information presented through spoken words, sentences, and in writing.
- Oral and written expression – Ability to communicate information and ideas by speaking or writing so others can understand.
Mandatory Requirements:
- Valid driver’s license
- High School Diploma or Equivalent
- Bachelor’s Degree in related field from an accredited university or equivalent experience.
- Minimum 5 years of experience working in emergency communication/public safety field.
- Minimum 5 years of experience supervising or managing people.
- Must live in Charlevoix, Cheboygan, or Emmet County
Job Location/ Working Conditions:
This position is based in a climate-controlled office environment which may require long periods in a stationary position. May be required to operate a computer and other office machinery such as a copy machine, phone, or printer. May be required to lift/move up to 50 pounds. Occasional travel to and from Charlevoix, Cheboygan, or Emmet County may be required.
How to Apply:
Apply NOW! on CCE Website
Please email or mail a cover letter and resume to, administration@charlevoixcounty.org or mail to: Human Resources, 13513 Division St. Charlevoix, MI 49720.